Refund policy

Return & Refund Policy

Due to the perishable nature of our kombucha and for food safety reasons, we do not accept returns or exchanges on food and beverage products.

If your order is damaged, incorrect, or there is a problem with your products at the time of delivery, please contact us through the Contact page on our website as soon as possible so we can review the issue and make it right.

Refunds or replacements for damaged or incorrect items will be handled on a case-by-case basis.

Please note that the $1 bottle return credit offered by Upbucha is part of our bottle return program and is not considered a product refund.